Executive & Admin Assistant, Disney Cruise Line

This is an office-based role.

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About Disney Cruise Line

Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of six ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, Disney Wish, and Disney Treasure — and seven more ships on the way, including the expanded relationship with Oriental Land Company Ltd. to bring Disney cruise vacations to Japan, by 2031. The Disney Cruise Line fleet sails to destinations in The Bahamas, the Caribbean, Europe, Alaska, Mexico, Canada, Hawaii, the South Pacific, and Australia and New Zealand. The Disney Adventure, setting sail in 2025, will be the first to home port in Singapore.

About the Role

As an Executive & Admin Assistant, you will provide comprehensive, high-level administrative support to the Director of Hotel and Entertainment Operations as well as broader support to the shoreside Operations Team in Singapore. This role requires a proactive, highly organized, and detail-oriented professional who thrives in a dynamic, fast-paced environment. You’ll use a mix of business acumen, relationship management, operational planning, and problem-solving skills to ensure seamless day-to-day operations and exceptional service delivery across both Hotel and Entertainment functions.

Responsibilities:

• Prepare executive-level presentations, letters, spreadsheets, agendas, meeting materials, and departmental communications
• Provide direct administrative support including managing complex calendars, meetings, travel arrangements, and expense reports
• Provide administrative support to the Director of Hotel Operations and Entertainment Operations during their on-site engagements in Singapore or aboard Disney Adventure
• Serve as the primary point of contact for all office administrative responsibilities including phones, supplies, onboarding logistics, and correspondence
• Manage logistics for consultants including travel, payments, and contractual obligations
• Liaise with Immigration Compliance, and input/manage visitor/vendor information in systems such as SSG, SVAM, IRGS
• Support onboarding, transfers, and separation processes for new and current cast/crew
• Maintain company vehicle schedules and coordinate procurement needs (laptops, phones, etc.)
• Provide backup support for department coordination during emergency procedures and act as the Record Information Management (RIM) Coordinator
• Assist with event planning, event setup, and package receiving as needed
• Exercise sound judgment in prioritizing tasks and anticipating the needs of leaders and team members
• Partner with Operations Assistants across the fleet, contributing to ongoing process improvements
• Handle special tasks and high-priority projects as requested
• Manage all responsibilities with the highest level of discretion and confidentiality

Required Qualifications & Skills:

• Minimum 5 years of experience supporting business executives in large organizations
• Strong organizational and multitasking skills with extreme attention to detail
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Familiarity with SAP
• Demonstrated ability to navigate complex schedules, prioritize independently, and remain flexible under pressure
• Excellent verbal and written communication skills
• Proven interpersonal and consultative skills with a collaborative, positive approach
• Ability to manage multiple ongoing projects with efficiency and professionalism
• High degree of discretion in handling sensitive and confidential matters
• Passion for providing exceptional service to both internal teams and guests

Education:

• Required: High school diploma or equivalent work experience
• Preferred: Bachelor’s degree

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.