Event Sales & Services Manager – Cotino™ A Storyliving by Disney™ Community
Postuler maintenant Postuler ultérieurement Job ID 10162542 Emplacement Palm Desert, Californie, États-Unis Entreprise Disney Signature Experiences Date de publication 20/10/2026Résumé du poste:
As the Event Sales & Services Manager, you will be part of the Cotino ™, A Storyliving by Disney ™ community team. You will be responsible for leading, planning, organizing, and executing events for the community, the Artisan Club, brokers and prospective buyers, and Cotino Bay Beach, Dining and Shops. This role acts as the primary point of contact for private event clients, partners, vendors and service providers through the event planning process and onsite event experience.
The Event Sales & Services Manager engages with sales, residents, club members and guests who are interested in hosting private events across Cotino. A high level of guest service is expected, as is a collaboration, organization, communication and the ability to juggle multiple tasks.
This on-site role based in Palm Desert, CA will report to the Manager of Events & Entertainment.
Responsibilities:
o This position is responsible for the planning, organization, and execution of Disney-produced and private events for Cotino community, Artisan Club and Cotino Bay Beach, Dining and Shops, and will provide support for sales events for brokers and potential homeowners as needed.
o Manage all stages of event cycle including inquiries, create proposals, host site visits, complete contracts and Banquet Event Orders, plan logistics with vendors and partners, and serve as point of contact at event.
o Provide mentorship and guidance to the Event Coordinator in their day-to-day responsibilities and provide support where needed.
o Demonstrated strong Guest Service skills. Ability to consistently seek out innovative ways to surprise and delight clients and guests and drive repeat business.
o Present ideas, expectations and accurate information in a concise, well-organized manner.
o Ability to build and maintain strong relationships with clients, partners and vendors, with the skill to utilize resources and influence partners to provide client solutions.
o Creative problem solver able to service groups with high level of complexity.
o Ability to work with technology to manage function space, event orders, invitations, RSVPs, event setup diagrams etc.
o Ensure guest-facing event environments reflect Disney-quality presentation, storytelling standards, and brand expectations.
o Support alignment between event operations and sales priorities to ensure activations support business objectives.
o Support budget tracking, invoice coordination, operational recaps, post-event reviews, and continuous improvement follow-up.
o Collaborate with Sales leadership to support event execution, including event content, frequency, and refinements, and attend sales meetings as appropriate to discuss event feedback.
o Understanding of food and beverage, production and event elements.
o Excellent planning skills that enable managing multiple projects with varying priorities and deadlines.
o Flexibility in scheduling is critical; events and planning activities may take place seven days a week and at non-traditional business hours.
Basic Qualifications:
o Experience working in an event, production, entertainment, or a catering planning environment
o Minimum of 2 years management experience in a hospitality environment
o Demonstrated strong Guest service skills
o Demonstrate verbal and written communication skills, as well as telephone etiquette skills
o Ability to develop and maintain a positive working relationship with cast members, clients, and operating areas
o Ability to collaborate with others to move the operation forward to the next level of excellence
o Proficiency in basic computer functions necessary to operate in a Windows environment and event support technologies
o Demonstrated strong organizational skills with attention to detail
o Flexibility with work schedule, including weekends and holidays
Preferred Qualifications:
o Experience working at a club, luxury property, or hotel in a leadership capacity
o Willingness to learn new applications and lines of businesses as necessary
o Demonstrated ability to work independently
o Multi-lingual
o Current or former work experience with The Walt Disney Company
o Project Management experience
Required Education:
o High school diploma or equivalent
Preferred Education:
o Bachelor's degree or equivalent
Benefits
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
Disclaimer
PAY TRANSPARENCY
This position is with Storyliving by Disney Club, Inc., which is part of a business we call Disney Signature Experiences.
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is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
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Sur Disney Signature Experiences:
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Storyliving by Disney Club, Inc. , qui fait partie d’une entreprise que nous appelons Disney Signature Experiences.
Storyliving by Disney Club, Inc. est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.