Sr Network Operations Engineer

About the Role & Team

The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies, and a variety of other businesses. Uniting each endeavor is a dedication to creating and delivering unforgettable experiences — and we are constantly looking for new ways to improve these exciting experiences.

Enterprise Technology is responsible for strategy, architecture, engineering, operations, and support of IT for The Walt Disney Company including digital worlds, flagship Web sites Disney.com, Disney Family.com, ABC.com and ESPN.com. Enterprise Technology provides services in both platform engineering and web operations. Platform engineering includes Content Management Systems, E-commerce, Video Distribution Technology, Registration, Advertising Systems and Data Warehouse & Reporting.

The Network Operations team holds accountability for the availability and stability of the network services. This includes Data Center networks, Wide Area and Metro Area networks, Wi-Fi, end-user LANs, firewalls, WAN acceleration, application load-balancing and a wide array of supporting technologies. Ideal candidate to have expertise in the networking technologies like routing and switching (especially in the Cisco Nexus platform), load-balancing, firewalls and wireless to assist in the higher levels of support responsibilities.

What You Will Do

• Plan and implement sites migrations from traditional network architecture to Software Defined Access architecture.

• Automate network deployment using Python, NETCONF and other automation tools.

• Solve modern network issues spanning across LAN, WAN, Datacenter and Cloud infrastructure.

• Provide technical leadership during major incidents and strive to quickly resolve complex network incidents.

• Accountable for developing and socializing technical solution.

• Responsible for influencing the strategies of peer organizations ensuring that their strategic plans are in alignment with the technical direction of Network Operations and/or Strategy and Architecture.

• This position is a hands-on, highly involved position. The ideal person will have a solid background in various networking technologies and will require occasional work outside of normal business hours.

Required Qualifications & Skills

• Minimum of 5+ years in either a large IT shared services organization or telecom service provider environment

• Expert level knowledge and understanding of Networking Protocols & Technologies such as: Ethernet, BGP, EIGRP, OSPF, Cisco HW and SW (IOS/IOS-XR/NX-OS), Palo Alto Firewalls, Load Balancers, Security protocols, MPLS, QoS and IP Multicast.

• Familiarity with hardware and transmission technologies (e.g., cabling, optical fiber, WAN, and transport, etc.)

• Expert level understanding of Cisco wireless technologies and frequency bands. Familiarity with deploying Wireless controllers and handling the network using Cisco DNA Center.

Preferred Qualifications

• Ability to use Ekahau and other similar products to occasionally perform active and passive survey. Analyze the survey results and provide recommendations.

• Experience with Wireless design to identify design gaps and provide recommendations from an operational perspective.

• Experience handling Aruba Wireless infrastructure.

• Proficiency in Python and scripting tools to aid in automating routine network tasks.

• Familiarity with multi-cloud environment AWS, Azure and GCP and connectivity options to the cloud from Enterprise network.

• Outstanding communication skills are a must. Demonstrate ability to communicate effectively at a variety of levels and to communicate intricate technical and procedural matters to both technical and non-technical personnel across diverse cultures.

• Ability to be an effective team member and technical leader.

• Ability to recognize and embrace change as the external environment and organization evolves.

• Good understanding of how IT technology supports the Enterprise and the Business Segments

• Network implementation using SDN technologies

• Master's degree in computer science or related field is a plus

• Technical Certifications, including Wireless certification, CCNP, CCIE, or Network DevOps certification are a plus

Education

Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

#DISNEYTECH

The hiring range for this position in Burbank is $102,500 to $137,500 per year and in Seattle and New York is $107,400 to $143,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.