Executive Assistant II

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

• Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
• Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 
• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

The Business Operations team helps guide and articulate technology strategy and research, and is responsible for driving the day-to-day operation of the Product & Technology organization, including: project and portfolio management and tracking; organization-level capital, space, and resource management and allocation; process management; technical incident management; and our administrative and workplace experience support team.

Job Summary:

Coordinates and performs a wide range of routine and complex administrative and clerical duties. Independently manages day-to-day activities in support of Disney Entertainment & ESPN Technology (DE&E Technology) executive leadership, which includes but is not limited to, calendaring and scheduling, managing travel arrangements, handling of complex communications, development and distribution of meeting materials, office supply management, and presentation and reporting support. Demonstrates a high level of professionalism and positive service attitude at all times, strong attention to detail and excellent organizational skills. Is looked to by other EAs as a knowledge source and a mentor that also provides training to newer EAs on the team. Works to develop and document standards used across the DE&ET EA team. Supports Sr Execs in the organization. Will also provide back-up support for other assistants as part of an executive assistant team.

Responsibilities and Duties of the Role:

Calendaring, Travel & Expenses, Correspondence

• Schedules appointments, meetings and locations within plan and schedule without consultation; arranges programs or events; plans and schedules work for office support; may participate in meetings as a representative of department, researches and prepares materials.
• Coordinates executives’ calendars, including registration & travel.
• Coordinates a wide variety of large or complex events and meetings, which may include involving multiple parties, international travel, technology and/or refreshments.
• Fields, screens, redirects and responds to a wide variety of inquiries; advises on office policies and procedures; contacts individuals inside and outside of DE&E Technology on highly confidential matters.
• Composes difficult/sensitive correspondence requiring high degree of initiative, judgment, originality, and knowledge.
• Collects and processes data associated with visa applications.
• Maintains office equipment and inventory.

Meeting & Project Support

• Coordinates program or project events including registration, scheduling presenters, logistics, accommodation requests, food & beverage, basic meeting and program materials, etc.
• Provides program or project support; prepares materials and assists in managing timelines and tasks; manages program or project calendars.
• Prepares program or project timelines and tasks; may be responsible for managing small projects in scope and impact.

Documentation & Reporting

• Creates and distributes accurately generated reports, proposals, presentations, or other relevant materials.
• Creates, compiles, prepares and maintains standard spreadsheets, databases, or reports, based on information compiled from various sources; may perform trending.

Required Education, Experience/Skills/Training:

• High school diploma required
• College degree preferred
• Minimum of 5 years of relevant experience required
• Mastery of Microsoft Office applications (Outlook, Word, PowerPoint, Excel).
• Mastery of administrative functions and processes.
• Expert verbal and written communication skills with an ability to communicate at all levels within the organization.
• Proven ability to work with confidential information, while exercising sound judgment and decision-making.
• Demonstrated ability to prioritize, meet deadlines, make decisions and change course of action quickly.