Social Media Supervisor, Disney+

About the Role & Team

We are looking for a Social Media Supervisor to join the Disney+ EMEA Social & Comms team. Our social team is responsible for leading and delivering social promotional campaigns for our local original titles (e.g. Rivals), general entertainment titles (e.g. Only Murders in The Building), fan favourites (e.g. Desperate Housewives), live sports (e.g. Formula E, Women’s Champions League) and seasonal brand campaigns throughout the year.

The right candidate will be comfortable leading a varied range of campaigns, as well as being responsible for Disney+’s always-on social strategy and our sports approach.

This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home. 

You'll join a team grounded in our Disney values: acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration, and caring deeply for our Community. These values shape how we work and how we support one another every day.

What You Will Do

• Own social campaigns for a range of content on Disney+, working with the wider marketing and comms team to devise and deliver on both platform and campaign strategy.

• Spearhead always-on content creation, ensuring the delivery of consistent, high-quality content that drives engagement and enhances brand attribution across the Disney+ platforms.

• Day-to-day work with the Social Coordinator to factor always-on and brand campaign beats into the Disney+ content calendar and ensure posts are in-line with business priorities.

• Support cross-company social media priorities and initiatives, driving both strategy and creative direction while working with Studios and other lines of business on major projects and events.

• Manage the content approval workflow alongside the team intern; coordinate internal stakeholders to ensure published content aligns with brand standards and receives timely approval.

• Be the point of contact for local EMEA markets, host bi-weekly meetings and act as the bridge between global and local teams, adapting content strategies to fit regional needs whilst still maintaining cohesive brand messaging.

• Mentor and supervise the team's intern, conduct regular 1:1 meetings, offer feedback, and create opportunities for professional and personal growth.

• Conceptualise and execute social-first stunts and campaigns that create buzz, drive engagement, and strengthen brand attribution.

• Help set our reporting approach to inform brand health, content approach and track performance against the team’s social strategy.

• Report regularly on campaign performance, share insights with wider business and voice recommendations on how to accelerate impact and improve efficiency.

• Work with key counterparts in EMEA markets to deliver your own activations and social content through an established approval process.

• Keep up-to-date with emerging content trends, platform tools etc, to ensure strategy is evolving in-line with the industry, ensuring local EMEA markets and regional teams are informed too.

Required Qualifications & Skills

• Proven work experience in social media departments (client and/or agency).

• Exceptional written, verbal, and social copywriting skills, with a strong command of grammar, punctuation, and style.
• Extensive experience managing social content calendars with a strategic mindset, capable of collaborating effectively to ensure business objectives are given top priority.
• Strong understanding of social media platforms and the UK social landscape: you will know what’s trending each week and be familiar with best practices for each platform.
• Experience briefing campaign elements to agencies and creative teams, liaising with designers and video editors to deliver campaign assets.

• Experience of working with Content Management Systems (native and third party), a plus.

• Experience with Photoshop, a plus.

• Inspirational team player who can continue to motivate and influence others whilst under pressure. 
• Confident and assertive while being diplomatic and tactful.

• Ability to sell ideas, concepts and gain trust of senior stakeholders.

• Ability to work in a highly collaborative manner with colleagues across several departments and services.

• Ability to work in a highly matrixed environment where cohesiveness and fluidity is key.

• Being a great team player and support to colleagues.

• A willingness to go the extra mile.

• A love of television and pop culture is essential!

The Perks

• 25 days annual leave

• Private medical insurance & dental care

• Complimentary admission to eligible Disney Theme Parks, giving you the opportunity to experience the magic we create and make memories of your own. Admission is subject to availability, capacity restrictions, applicable rules, block-out dates, and eligibility requirements.

• Access to a wide range of Disney discounts on Disney merchandise, Disney Food & Beverage, Disney Resort Hotels, Disney Cruise Line, Adventures by Disney, National Geographic Expeditions, and more. Offerings are subject to availability and may be seasonal, and subject to applicable rules, restrictions, and eligibility requirements.

• Excellent parental and guardian leave

• Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.  

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.