Library Servicing Coordinator - Fixed Term Contract - 5 Months

About the Role & Team

At Disney Entertainment & ESPN Content Platforms & Operations, we are the driving force behind how Disney content is delivered to audiences worldwide. Our Content & Localisation Management (CLM) team plays a critical role in bringing our stories to global audiences, overseeing the localisation and delivery of content across ABC, FX, and Disney+ platforms. From coordinating dubbed and subtitled versions of our latest series to ensuring the creation of technically perfect master files, we work at the intersection of creativity, logistics, and technology.

About the Team

You’ll join a high-performing, detail-oriented team dedicated to the seamless delivery of Disney content worldwide. The CLM team operates at the core of Disney’s global distribution operations, collaborating closely with production, mastering, and digital distribution to ensure high-quality localised experiences for every market.

This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.

Values

You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

What You Will Do

As a Library Servicing Coordinator, you will play a key role in supporting the operational servicing and delivery of localised inventory assets across EMEA. Reporting to the Content Manager – Acquisitions, you will work closely with dubbing studios, vendors, and internal teams to ensure the accurate creation, retrieval, and management of dubbed and subtitled assets for both linear and digital platforms, including Disney+.

You will contribute to the delivery of content across a variety of Disney brands including Disney, FOX, and National Geographic, while also facilitating access and fulfilment for third-party clients.

Key Responsibilities

• Create shell records for localised audio/video tracks from dubbing studios and end-to-end vendors for ingestion into Disney’s inventory via Wonderland. 

• Retrieve and track foreign language dubs controlled by third-party clients across EMEA for internal use and Disney+ exploitation. 

• Research internal Disney systems to identify available localised elements and request asset movements as needed for DTC (Direct-to-Consumer) and Content Sales. 

• Place mastering orders with approved vendors, raise purchase orders, and track asset progress via systems such as Symphony. 

• Provide regular project updates and flag delivery risks, delays, or issues in a timely and proactive manner. 

• Support the ingestion of digital audio files into inventory systems as required. 

• Coordinate the delivery of localised versions for third-party linear titles across Disney Branded channels, Fox Networks, and other platforms. 

• Track animation material delivery (audio, video, metadata) from production partners and distributors. 

• Research availability and associated costs of localised content for external clients with access rights. 

• Deliver localised dubs, subtitles, and video files along with metadata to clients upon confirmation of access agreements.

Required Qualifications & Skills

• Content Operations Experience: Proven experience managing localisation servicing workflows within a media, distribution, or broadcast environment. 

• Systems & Tools: Proficiency in Microsoft Office, Google Sheets, Smartsheet, PowerBI, and asset management platforms such as Wonderland. 

• Technical Knowledge: Solid understanding of video and audio formats, file-based workflows, and digital delivery standards. 

• Project Management: Strong organisational and communication skills with experience managing multiple tasks and deadlines. 

• Issue Resolution: Ability to identify operational issues early and coordinate effective, timely solutions with internal and external stakeholders.

Preferred Qualifications

• Understanding of localisation, dubbing, and mastering workflows. 

• Experience with file-based delivery systems, HD formats, and new media platforms. 

• Working knowledge of SAP and/or other enterprise-level content and finance systems. 

• Educated to degree level or equivalent experience in media, production, or digital operations.

The Perks 

• 25 days annual leave
• Private medical insurance & dental care
• Complimentary admission to eligible Disney Theme Parks, giving you the opportunity to experience the magic we create and make memories of your own. Admission is subject to availability, capacity restrictions, applicable rules, block-out dates, and eligibility requirements.
• Access to a wide range of Disney discounts on Disney merchandise, Disney Food & Beverage, Disney Resort Hotels, Disney Cruise Line, Adventures by Disney, National Geographic Expeditions, and more. Offerings are subject to availability and may be seasonal, and subject to applicable rules, restrictions, and eligibility requirements.
• Excellent parental and guardian leave
• Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

This position is with The Walt Disney Company Limited, which is part of a business we call Disney Entertainment and ESPN Product & Technology.

To learn more about Disney's guidelines on the use of AI for candidates, click here.

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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