Content Design Operations Coordinator

About the Role & Team

Join a highly creative and collaborative team supporting the delivery of assets for Acquisitions and Sports titles on Disney+. Working across the London Hub Design Team and DTC Content Operations, you’ll coordinate creative projects from brief to final delivery, ensuring work moves smoothly between teams and is delivered to a high standard.

This role combines project coordination, stakeholder management and workflow improvement. You’ll be someone who takes initiative, solves problems and looks for smarter ways of working, helping the team respond effectively as demand continues to grow.

This role is based in our London Hammersmith office, with an expectation to work onsite four days per week.

Values

You’ll join a team grounded in our Disney values, acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

What You Will Do

• Coordinate the delivery of creative assets for Acquisitions and Sports titles on Disney+, working closely with the London Hub Design Team and DTC Content Operations.
• Manage creative projects from initial brief through to final delivery, helping to keep work on track and deadlines clearly understood.
• Review source artwork and materials, identifying what is needed before work progresses into design.
• Create and manage design tickets, ensuring briefs and requirements are clear for the creative team.
• Coordinate communication across teams and stakeholders, providing visibility on priorities, progress and delivery.
• Manage and prioritise workloads in a fast-paced environment to support the timely delivery of high-quality creative assets.
• Proactively identify and resolve issues that could affect delivery, adapting ways of working where needed.
• Support the development and implementation of new workflows and communicate process changes clearly to relevant stakeholders.
• Identify opportunities to improve efficiency and help evolve processes as demand for design support grows.
• Contribute to a collaborative, creative team environment focused on delivering consistently high-quality work.

Required Qualifications & Skills

• Experience working within a media, content, creative or similarly fast-paced environment, or relevant experience managing operational systems, workflows and processes.
• Excellent communication and interpersonal skills, with the confidence to work collaboratively across creative, operational and stakeholder teams.
• Strong organisational and project coordination skills, with the ability to manage multiple priorities and deadlines while maintaining excellent attention to detail.
• Demonstrable computer literacy, including strong working knowledge of Microsoft Excel.
• The ability to work independently, take initiative and proactively solve problems, particularly when priorities or requirements change.
• A positive, can-do approach and the ability to remain organised and effective in a fast-paced, deadline-driven environment.
• Creative and practical thinking, with the confidence to challenge existing ways of working and identify opportunities to improve workflows and processes.
• An adaptable approach, with the ability to support new ways of working and process changes as the team and demand for creative support continue to evolve.

The Perks

• 25 days annual leave
• Private medical insurance & dental care
• Complimentary admission to eligible Disney Theme Parks, giving you the opportunity to experience the magic we create and make memories of your own. Admission is subject to availability, capacity restrictions, applicable rules, block-out dates, and eligibility requirements.
• Access to a wide range of Disney discounts on Disney merchandise, Disney Food & Beverage, Disney Resort Hotels, Disney Cruise Line, Adventures by Disney, National Geographic Expeditions, and more. Offerings are subject to availability and may be seasonal, and subject to applicable rules, restrictions, and eligibility requirements.
• Excellent parental and guardian leave
• Employee Resource Groups - WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

This position is with The Walt Disney Company Limited, which is part of a business we call Disney Entertainment and ESPN Product & Technology.

To learn more about Disney's guidelines on the use of AI for candidates, click here.

The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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