Executive Secretary, Disney Vacation Club
Postuler maintenant Postuler ultérieurement Job ID 10125900 Emplacement Lake Buena Vista, Floride, États-Unis Entreprise Disney Vacation Club Date de publication 10/07/2025Résumé du poste:
Disney Vacation Club (DVC), a leader in vacation ownership, debuted in 1991 with a flexible, vacation points-based system that allows 250,000 member families from approximately 100 countries to discover the joys of membership through vacation experiences that are flexible and can be personalized to their vacation interests. DVC is a dynamic and rapidly growing business with unique complexities and boundless opportunity. The DVC Sales team takes great pride in delivering an exceptional Guest and Member experience as they explore the options to purchase a DVC membership. From the initial “Welcome Home” to providing world-class service on the phone, online, and in-person, to providing the “DVC difference,” the DVC Sales Team incorporates all aspects of the sales experience.
The Executive Secretary for Disney Vacation Club will provide support to the Director, Disney Vacation Club (DVC) Sales and Sr. Manager, DVC Sales. In this fast-paced and dynamic position, you will thrive in an environment with frequent last-minute requests and shifting priorities throughout the day and support multiple executives at once. Strong teamwork, collaboration, and a proactive attitude will enable you to contribute to the creation of Disney magic and successfully support a unique business within Disney Signature Experiences (DSE).
The Executive Secretary for Disney Vacation Club will report to the Director of Disney Vacation Club Sales and sits in Lake Buena Vista and Celebration, FL.
Responsibilities:
Manage multiple priorities with professionalism, flexibility, and discretion—supporting the team through the preparation of written communications, expense reports, spreadsheets, presentations, meeting notes, and document organization.
Oversee and coordinate complex calendars and meetings, making informed decisions and taking initiative to ensure smooth day-to-day operations and organizational efficiency.
Arrange and process domestic and international travel for assigned executives, including itineraries, accommodations, and expense submissions, while ensuring compliance with company policies.
Act as a proactive and collaborative team member by supporting both the Executive(s) and broader administrative team, contributing ideas for process improvements, and offering backup coverage as needed.
Anticipate team and business needs while handling sensitive and confidential information with discretion and sound judgment.
Plan and execute team events and outings, managing all related logistics to support a positive and engaging team culture.
Drive enhancements to workflows and outputs by applying creativity, follow-through, and strong technical proficiency across various platforms and tools.
Adapt to shifting priorities and adjust work schedules when necessary to meet last-minute or high-priority requests.
Collaborate with and help guide fellow administrative professionals, while taking on additional responsibilities as needed to support the team’s success.
Required Qualifications:
3+ years of administrative experience in a corporate environment with proven success interacting, partnering, and networking with all levels of management, including executives (Director level) in a fast-paced dynamic environment.
Strong written, verbal, and interpersonal communication skills, with the ability to engage professionally with senior executives, internal stakeholders, and external contacts. Demonstrated ability to draft clear and concise correspondence, reports, and documentation from notes and meeting discussions.
Excellent organizational skills and keen attention to detail; able to manage multiple priorities, meet tight deadlines, and maintain accurate records.
Demonstrated ability to independently resolve cast and guest concerns using sound judgment and minimal supervision.
Proficiency in a variety of systems and applications, including Microsoft Word, Excel, Outlook, PowerPoint, Teams, Workday, SAP, Concur, Coupa, and online research tools.
Collaborative and team-oriented, with a dependable, proactive approach and a commitment to excellence.
Strong time management and the ability to anticipate needs, prioritize effectively, and handle sensitive or confidential information with discretion.
In-depth knowledge of Disney Experiences' culture, structure, and operational practices.
Passion for fostering a supportive, inclusive, and collaborative team environment.
Preferred Qualifications:
5+ years of executive secretarial experience supporting Director level or above.
Experience supporting multiple managers or executives in a fast-paced environment, with demonstrated skills in project coordination, tracking, and operational reporting.
Proven ability to plan and execute team-building activities, recognition programs, and engagement initiatives, including handling logistics and event coordination.
Familiarity with inventory management and procurement processes such as tracking, ordering, and maintaining supplies.
Proficient in project management tools (e.g., Smartsheet) and knowledgeable in service-oriented operations and systems.
Required Education:
Associate’s degree or equivalent work experience.
Preferred Education:
Bachelor’s Degree in Business Administration, Communications, Project Management or related field.
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
About The Walt Disney Company
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Sur Disney Vacation Club:
Disney Vacation Club, un leader dans le secteur des vacances en temps partagé, offre aux familles la flexibilité de personnaliser leurs expériences de vacances à mesure que leurs intérêts en matière de vacances changent au fil du temps. Les Cast Members du Disney Vacation Club aident à apporter des touches de la magie de Disney aux membres et aux hôtes qui séjournent dans l’une des 14 destinations du Disney Vacation Club, y compris Walt Disney World Resort ; Disneyland Resort ; Hilton Head Island, South Carolina et Vero Beach, Florida.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Vacation Development, LLC , qui fait partie d’une entreprise que nous appelons Disney Vacation Club.
Disney Vacation Development, LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.