Server, The Olelo Room - Full Time, $14.00/Hour + Gratuities
Postuler maintenant Postuler ultérieurement Job ID 1201149BR Emplacement Kapolei, Hawaï, États-Unis Entreprise Aulani, A Disney Resort & Spa Date de publication 05/05/2024Résumé du poste:
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:
- 100% full coverage of healthcare for you and your eligible dependents
- 100% paid tuition at network schools
- Free lunch
- Free parking
- Free theme park admission and much more!
Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in ‘Ōlelo Hawai‘i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining.
Responsabilités:
- Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.)
- Work with POS systems to enter guest food orders accurately and efficiently
- May set tables and/or seat guests
- Converse with Guest & Cast Members in Hawaiian
- Engage with guests to teach them about the Hawaiian culture and language using the ‘Ōlelo Room shadow boxes as a leaping point
- Share Aulani Hawaiian values with our guests
- Anticipate Guests needs and act accordingly
- Serves food and beverage to Guests at proper temperature
- Shares knowledge of wines and spirits to Guests
- Able to articulate menu options and ingredients to Guests
- Assists guests with directions, entertainment, show event schedules and other information
- Clears tables and perform pre-bussing duties
- Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters
- Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware
- Practices proper sanitation procedures and maintains cleanliness of the side stations
- Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks
- May combine the serving of food with a small amount of the preparation of food
- May serve as a Cocktail server
- Enters guest order into system, delivers guest check, completes self-banking of guest checks
Qualifications Nécessaires:
- Must meet state requirements to obtain Hawaii Liquor Commission card
- Must be at least 18 years of age
- Knowledge of Hawaiian language and culture
- Must have previous serving experience
- Ability to multi task and work in a very fast paced environment
- Speed, accuracy and efficiency are required and ability to work well under pressure
- Demonstrated ability to own and resolve guest situations
- Demonstrated excellent Guest service and service recover skills
- Self directed, trusted and good team player
- Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
Compétences Souhaitées:
- Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)
- Previous bartending experience in a fast paced high volume environment
- Some food serving knowledge/experience
- Knowledge of Japanese language preferred
Informations Supplémentaires:
SCHEDULE AVAILABILTYThis role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays.
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Keyword: AULANICASTING, Aulani Casting
The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
Sur Aulani, A Disney Resort & Spa:
Alliant la beauté naturelle et l’esprit des îles hawaïennes à une touche de magie Disney, Aulani, un Disney Resort & Spa adopte et célèbre la culture et la narration hawaïennes. Situé sur un domaine littoral de près de 8,5 hectares sur l’île d’O’ahu, le complexe hôtelier a été spécialement conçu pour permettre aux familles de découvrir la culture, l’histoire et les traditions d’Hawaï sur un fond de ciel bleu et de panoramas magnifiques. Les Cast Members jouent un rôle essentiel pour donner vie aux histoires d’Hawaï, tout en préservant le service réputé et les offres de divertissement enchanteresses de Disney.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Vacation Club Hawaii Management Company, LLC , qui fait partie d’une entreprise que nous appelons Aulani, A Disney Resort & Spa.
Disney Vacation Club Hawaii Management Company, LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour l’emploi sans considération de race, de couleur, de religion, de sexe, d’âge, d’origine nationale, d’orientation sexuelle, d’identité sexuelle, de handicap, de statut d’ancien combattant protégé ou de toute autre base interdite par la loi fédérale, étatique ou locale. Disney favorise une culture commerciale où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution rapide.