Human Resources Business Partner - Aulani, A Disney Resort & Spa ($117,000 - $143,000)

Aulani, A Disney Resort & Spa, is more than an enchanting, family-friendly destination. We’ve combined the spirit of O`ahu with the magic of Disney to create a place where guests and cast members alike can feel the magic, can feel the spirit of the island and can truly feel welcome. Here, you’ll bring the spirit of the islands to life in every part of your role. Are you ready to join this team and make an impact?

About the Role:

The Human Resources Business Partner (HRBP) for Disney Experiences at Aulani, A Disney Resort & Spa, serves as a trusted advisor to resort executives and operational leaders, aligning people strategies with business priorities in a dynamic, guest-focused environment. This skilled and independent HR professional shapes the Cast Member experience by integrating HR solutions that support organizational effectiveness, engagement, and a strong, inclusive workplace culture.

In this role, you will partner closely with resort executives and line-of-business leaders to identify HR needs, design and implement integrated HR strategies, and support a high-performing, values-based culture that enhances both business outcomes and the Cast experience across a complex, service-minded resort operation. Success in this position requires a proficient, effective, and detail-oriented problem-solver who can work independently, mentor others, and serve as a credible HR resource for leaders and Cast Members.

This full-time, salaried position reports to the Manager, Human Resources Business Partner and will be working onsite at Aulani resort on the island of Oahu, Hawaii.

Responsibilities:

• Partner with resort executives and line-of-business leaders to identify HR needs and implement integrated HR initiatives that support operational priorities, organizational effectiveness, and Cast engagement.
• Serve as a credible partner and trusted advisor on talent matters, including organization design, workforce planning, performance management, and succession planning, leveraging workforce analytics and insights where appropriate.
• Collaborate with HR functional partners (e.g., Talent Acquisition, Learning & Development, Compensation, HR Operations) to deliver cohesive HR solutions that address business challenges and support Cast development and retention.
• Conduct thorough, timely, and unbiased employee relations investigations and provide guidance on performance improvement, policy interpretation, and compliance with applicable employment laws and regulations.
• Promote and support a respectful, inclusive, and culturally aware workplace by advising leaders on practices that foster trust, fairness, and engagement, and by supporting diversity, equity, and inclusion initiatives.
• Analyze HR and workforce data to identify trends, diagnose issues, and recommend practical, innovative HR solutions that create value for decision-making and business results.
• Coach and consult leaders on change and transition management, conflict resolution, and team effectiveness to support a positive, productive work environment and strong Cast relationships.
• Operate as an independent, effective HR practitioner who can manage multiple priorities in a fast-paced, sometimes ambiguous environment while maintaining strong partnerships across a matrixed organization.

Required Qualifications:

• Minimum 5 years of relevant Human Resources leadership experience, including significant exposure to HR business partnering and HR generalist responsibilities.
• Skilled HR business partner or HR generalist with demonstrated proficiency in supporting diverse client groups and executive-level stakeholders.
• Strong HR functional expertise across key areas such as employee relations, organizational development, change management, talent management, and HR compliance.
• Proficient problem-solver with excellent analytical skills and the ability to interpret data, identify trends, and recommend multiple, practical HR solutions.
• Effective consulting, influencing, and conflict management skills, with the ability to engage and build trusted relationships at all organizational levels in a multicultural environment.
• Strong business acumen and the ability to quickly assimilate new information, anticipate client needs, and align HR strategies with business goals.
• Excellent verbal and written communication skills, including the ability to explain difficult or sensitive concepts clearly and professionally to leaders and Cast Members.
• Demonstrated ability to function independently with minimal guidance, manage multiple and sometimes conflicting priorities, and thrive in a fast-paced, matrixed environment.
• Good collaboration and teamwork skills, with a service-minded, customer-focused approach to partnering with leaders and HR colleagues.
• Ability to handle confidential information with discretion and exercise sound judgment and critical thinking in complex or sensitive situations.
• Bachelor’s degree in Human Resources Management, Business Administration, Organizational Management, or a related field.

Preferred Qualifications:

• Experience directly supporting clients in a Human Resources Business Partner capacity within a large, corporate, or matrixed organization.
• Familiarity with HR systems such as SAP or Workday and experience managing or contributing to HR-related projects.
• Advanced education in Human Resource Management, Organization Development, or Business (e.g., master’s degree).
• Experience working in hospitality, resort, or other guest-focused environments where employee engagement and service culture are critical to business success.

Benefits and Perks:

• Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more at https://jobs.disneycareers.com/aulani-benefits 

PAY TRANSPARENCY

The hiring range for this position in Hawaii is $117,000 to $143,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is with DVC Hawaii Management Company, LLC, which is part of a business we call Aulani, A Disney Resort & Spa.

To learn more about Disney's guidelines on the use of AI for candidates, click here.

DVC Hawaii Management Company, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Having technical issues? View the FAQs for help.