Sr Product Software Engineer

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology:

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Lifecycle Messaging

• Lifecycle Messaging’s mission is to create and deliver scaled, customer centric multi-channel messaging experiences across the customer journey that drive impact in the form of engagement, revenue growth, customer delight & brand trust. Our platform, the Unified Messaging Platform helps marketing with the tools needed to drive engagement, retention, and legal transactional messaging requirements through segmentation, targeting, scheduling, and a sophisticated decision engine that automates and personalizes messages for every user.
• The team is looking for someone with mastery in exploratory data analysis, reporting, data visualization, and storytelling to deliver actionable insights and provide recommendations to drive business decision-making. This role will help to develop methodologies for decomposing engagement into its core content, subscriber, and product drivers and partner with cross-functional stakeholders to develop frameworks for understanding our audiences and the relationship between engagement and retention

What You'll Do:

• Design and implement tier-1 microservices
• Design core, backend software components for the Unified Messaging Platform
• Implement asynchronous processes to run in the cloud for various data transformation operations.
• Work on tech design for various initiatives and projects as per business needs.
• Apply mastery in exploratory data analysis, reporting, data visualization, and storytelling to deliver actionable insights and recommendations that drive business decision-making.
• Develop methodologies for decomposing engagement into its core content, subscriber, and product drivers, and partner with cross-functional stakeholders to develop frameworks for understanding our audiences and the relationship between engagement and retention.
• Be involved in code reviews and architecture reviews for team members.
• Participate in Agile methodology and SCRUM processes such as Sprint Planning, Backlog grooming, Daily Standups, and Retrospectives with the team.
• Provide on-call support for critical services on a rotational basis.
• Own features/functionality and deliver projects end-to-end with high quality and robust architecture.
• Communicate and work with multi-functional business partners.
• Ramp up on new domains and technologies.
• The right per

Responsibilities and Duties of the Role:

• Lead the design & enhancement of critical services in UMP, including tier-1 microservices, backend components, and asynchronous cloud data pipelines, ensuring scalability, performance, and reliability. Research and integrate new technologies into the production environment to optimize core service offerings.
• Lead high-impact, end-to-end analytics projects that inform key product strategies, from experiment design through post-launch analysis. Design and analyze A/B tests with statistical rigor, including proper sample sizing, significance testing, and result interpretation. Develop analytics plans for new features, defining success metrics, required instrumentation, and measurement approaches in partnership with Product Managers.
• Design and maintain dashboards, experiment reports, and datasets that empower product teams to self-serve and track performance. Identify data quality issues and help resolve inconsistencies across source systems and instrumentation. Respond to ad hoc analytical requests with accuracy, efficiency, and business context.
• Promote and support Agile methodologies such as Scrum, Kanban, and Scrumban by actively participating in regular ceremonies such as stand-up, retrospectives and sprint planning.
• Collaborate with your squad, Product Managers, Designers, QA, Operations, Marketing, and other stakeholders to understand requirements, align on priorities, and articulate technical decisions and outcomes. Translate business questions into analytical frameworks and share cohesive data stories that make sense to business and technical audiences and influence decision-making across the organization.

Basic Qualifications 

• A minimum of 5 years of experience building internet-scale web or services applications
• Hands-on analytical work experience with SQL driving strategic analysis to inform product or business decision making
• Experience with programming languages: Java, Scala, Python
• Proficiency working with data warehousing products like Snowflake and/or Databricks for manipulating large data sets, building data pipelines, and interpreting data trends
• Expertise in data exploration and data visualization tools like Looker or Tableau
• Experience and/or certification with Cloud Services
• Excellent understanding of software development fundamentals
• Experience with writing unit, integration and functional tests
• Experience with standard CI/CD procedures & tools like jenkins, github action, spinnaker
• Proven ability to integrate with service APIs and/or SDKs
• Experience working in a modern, agile software team with version control & project management tools (e.g. Git, SVN, Jira, Basecamp)

Preferred Qualifications: 

• Knowledge or certification with AWS services, including ECS (Docker), S3, EC2, Lambda, CloudWatch
• Experience with big data technologies & tools like Spark, Snowflake, Databricks, EMR
• Experience with Terraform or other infrastructure as code tooling
• Experience building scalable, fault-tolerant, high-uptime systems
• Foundational knowledge of applied statistics, causal inference, and experimentation mechanics in technology products
• Creative and inventive problem solving
• Experience mentoring other developers

Required Education:

• Bachelor’s degree in Analytics, Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.

PAY TRANSPARENCY

The hiring range for this position in Santa Monica, CA and Glendale, CA is $144,100.00 to $193,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

This position is with Disney Entertainment & Sports LLC, which is part of a business we call Disney Entertainment and ESPN Product & Technology.

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Disney Entertainment & Sports LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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