Assoc Catering & Convention Svcs Mgr (IA)
Postuler maintenant Postuler ultérieurement Job ID 10162347 Emplacement Anaheim, Californie, États-Unis Entreprise Disneyland Resort Date de publication 20/10/2026Résumé du poste:
Associate Catering and Convention Services Manager IA role
Responsibilities
• Experience with Microsoft Suite, Opera, Amadeus, Delphi and DLR related Software
• Services high volume of small groups, rooms only groups and small theme park events and internal events, assist other Managers on larger events
• Work independently and without supervision to ensure that all program requirements and client requests are met with the highest standards
• Collaborate directly with clients and internal departments to coordinate various functions, including ticketing, guest accommodations, meetings, pre-planning, parking, amenities, site inspections, billing, Banquet Event Orders (BEOs), and room diagrams and resumes.
• Job shadow and support Catering & Convention Service Managers for learning and growth opportunities
• Partner key operating partner roles to understand the interface with Catering & Convention Services & those operational departments that deliver contracted services for our clients as you will serve as the primary communication link between clients and all property departments, both during the pre-planning phase and on-site
• Learn how group business impacts labor agreements within hotel operations and how it affects our hotel partners
• Understand and execute proper logistics for events held at the Disneyland Resort, including group payments, PCI compliance, paperwork, Banquet Event Orders and Resumes.
• Actively upsell incremental revenue for assigned group files to meet departmental goals
• Take accountability for the overall success of multiple groups simultaneously
• In addition to the above outlined key responsibilities, this individual may be assigned responsibilities and tasks as needed to support any team within Resort/Park Sales and Services teams
Basic Qualifications
• Demonstrated experience 1 + years in Hospitality / Event Management / Food and Beverage and/or Hotel Operations
• Learning Food & Beverage Acumen
• Ability to work within a team environment
• Self-Directed Individual
• Collaborate with partners, vendors and leadership at all levels
• Demonstrate strong written and verbal communication skills for strategic thinking
• Demonstrate strong organizational skills
• Strong attention to detail and planning skills
• Ability to work within established timelines, manage time to maximize productivity
• Demonstrate strong Guest Service skills
• Flexible work schedule, including weekends/evenings/holidays as needed
• Ability to handle confidential information/programs
• Demonstrated advanced technology skills
• Proficiency in fundamental mathematical skills such as additional, subtraction, multiplication, division and money handling
• Ability to Read, Write and speak effectively to evaluate reports, correspondence (both written and verbal) and statistical information with all stakeholders
Preferred Qualifications
• Understanding of Disney Culture
• Flexible and able to assist multiple partners
• Understanding of Meeting/Event Industry
• Knowledge of Front Desk and/or Convention Reservations procedures
• Perception and awareness of individual needs and ability to handle all situations calmly and professionally
• Effective listening abilities with Strong judgement skills
Required Education
• High School Diploma, GED or educational equivalent
Preferred Education
• Bachelor’s Degree
Disclaimer
PAY TRANSPARENCY
This position is with Disney Destinations, LLC, which is part of a business we call Disneyland Resort.
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is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
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Sur Disneyland Resort:
Quand Walt Disney ouvrit Disneyland le 17 juillet 1955, il déclara qu’il espérait qu’il serait « une source de joie et d’inspiration dans le monde entier ». Depuis, le Disneyland Resort a accueilli plus de 800 millions d’hôtes et s’est agrandi pour devenir une destination de villégiature familiale de classe mondiale multi-facettes de plus de 200 hectares, avec deux célèbres parcs à thème Disney, trois hôtels et l’incroyable quartier de commerces, de restauration et de divertissement nommé le Downtown Disney District. Grâce à une combinaison de créativité, de technologie et d’innovation, le complexe porte la narration à de nouveaux sommets, et les Cast Members du Disneyland Resort jouent un rôle essentiel pour donner vie à cette magie de Disney à l’intention de milliers d’hôtes chaque jour.
Sur The Walt Disney Company:
The Walt Disney Company, ainsi que ses filiales et sociétés affiliées, forme l’une des principales entreprises internationales diversifiées de divertissement familial et de médias. Elle comprend trois secteurs d'activités essentiels : Disney Entertainment, ESPN et Disney Experiences. Depuis ses modestes débuts en tant que studio de dessins animés dans les années 1920 jusqu’à son statut de référence actuel dans le secteur du divertissement, Disney poursuit fièrement sa tradition de création d’histoires et d’expériences exceptionnelles pour tous les membres de la famille. Les histoires, les personnages et les expériences de Disney touchent les consommateurs et les visiteurs du monde entier. À travers nos activités présentes dans plus de 40 pays, nos employés et cast members collaborent pour créer des expériences de divertissement appréciées à la fois au niveau universel et local.
Le poste est rattaché à Disney Destinations, LLC , qui fait partie d’une entreprise que nous appelons Disneyland Resort.
Disney Destinations, LLC est un employeur qui souscrit au principe d’égalité des chances à l’emploi. Les candidat(e)s seront pris(es) en considération pour un emploi sans distinction de race, de religion, de couleur, de sexe, d’orientation sexuelle, de genre, d’identité de genre, d’expression de genre, d’origine nationale, d’ascendance, d’âge, d’état matrimonial, de statut militaire ou d’ancien combattant, d’état de santé, d’informations génétiques ou de handicap, ou de tout autre motif interdit par la loi fédérale, étatique ou locale. Disney défend un environnement commercial où les idées et décisions de tous et toutes nous aident à grandir, innover, créer les meilleures histoires et être pertinents dans un monde en évolution constante.